There is no VAT (tax) on books in Norway. For prints, manuscripts and other goods, the VAT is included in the price. Though the VAT on certain items may be calculated from the Norwegian VAT act § 20 b (used items VAT) and is as such non deductible.
Postage is not included in the listed prices on our website. It is shown when completing the order. If you have chosen to collect the order in the shop, please wait for confirmation that it is ready to be picked up.
Payment for postage orders is done when ordering. We ask for payment in advance when we send items, unless there is an existing agreement. This applies to both private and business customers. The seller can demand payment for the item from the moment it is sent from seller to buyer. If the customer uses a credit or debit card to pay, the seller can reserve the amount on the card at the time of ordering. The card is charged the same day the order is shipped.
All online shopping includes 14 days' full return; the cost of the return postage it paid by the buyer.
Customs- and tax costs when shipping abroad is not included in the listed prices.
Delivery is complete when the buyer, or their representative, has received the item. We deliver the item to the buyer without unnecessary delay and at the latest within 30 days of receiving the order. The item shall be delivered to the buyer unless there is a special agreement between the parties. We use Bring for shipping in Norway unless otherwise agreed. For international orders we use the provider that it cheapest for the customer. Unless otherwise stated by the seller, Bring is also used for international shipments.
We commit to using Forbrukertilsynet (Customer Authority)'ss “Standard salgsbetingelser for forbrukerkjøp av varer over Internett”. De komplette salgsbetingelsene finner du på Forbrukertilsynet.no. As such it is Norlis Antikvariat AS (org.nr. NO 990 089 515 MVA) who is the legally bound seller. The buyer is the user who places the order. If the item is flawed, the buyer must within reasonable time of discovering the flaw, or within the time it should have been discovered, let the seller know they have a complaint. The buyer has claimed within time if this happens no later than two months after discovering the flaw/when it should have been discovered. The complaint deadline is five years.
Complaints are made to the seller within a reasonable period of time, see no. 9 and 19 in the Customer Authority's sales conditions. The parties shall try to solve any disagreements amicably. If they are unsuccessful, the buyer may contact the Norwegian Customer Authority for arbitration. If the buyer is resident of another EEA country, they may use the European Commission's Online Dispute Resolution.
The sales conditions are updated 23 June 2021.